Privacy Policy
Last updated: August 3, 2025
At ēM Dental, your privacy is of utmost importance to us. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal information when you visit our clinics, use our website, or interact with our services.
1. What Information We Collect
We may collect and process the following data:
- Personal details: Name, date of birth, address, email, phone number.
- Health information: Medical history, dental records, treatment notes.
- Payment details: Card or bank details for billing purposes.
- Usage data: Information about how you use our website or services.
2. How We Use Your Information
- To provide dental and related healthcare services.
- For appointment scheduling and patient communications.
- To maintain medical records as required by law.
- For internal quality assurance and improvement.
- To comply with legal, regulatory, or insurance requirements.
3. Legal Basis for Processing
We process your data under one or more of the following:
- Consent
- Contractual necessity
- Legal obligation
- Legitimate interest (e.g., clinic management and service improvement)
4. Sharing Your Data
We only share your information when necessary, such as with:
- Dental specialists and healthcare professionals involved in your care.
- Laboratories and insurers.
- Legal or regulatory authorities when required.
5. Data Retention
We retain your records in line with medical guidelines—usually for at least 8 years after your last treatment or longer if legally required.
6. Your Rights
You have the right to:
- Access your data
- Correct inaccuracies
- Request deletion (where appropriate)
- Restrict or object to processing
- Withdraw consent
To exercise any of these rights, contact us at: [Insert email/contact details]
7. Contact Us
For any privacy-related queries:
ēM Dental
[Clinic Address]
Email: [Insert] | Phone: [Insert]
Data Protection Officer: [Insert if applicable]
